Governance of Enterprise IT (CGEIT) Certification Practice Exam

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What key element fosters collaboration between IT and business units?

  1. Strict policies and procedures

  2. A culture of openness and collaboration

  3. Separating IT and business meetings

  4. Developing competitive strategies

The correct answer is: A culture of openness and collaboration

A culture of openness and collaboration is crucial for fostering effective communication and teamwork between IT and business units. When both departments feel encouraged to share ideas, feedback, and concerns in a supportive environment, they are more likely to understand each other's goals and challenges. This collaborative culture can lead to better alignment of IT initiatives with business objectives, driving shared success and innovation. In such an environment, stakeholders from both sides can actively engage in discussions, leading to collaborative problem-solving and enhanced decision-making processes. This dynamic allows for a more agile approach to technology adoption and integration, where IT can swiftly respond to the needs of the business and vice versa. In contrast, strict policies and procedures can create rigid boundaries that may hinder open communication and limit collaboration. Separating IT and business meetings can further entrench silos, preventing the two units from working together effectively. Developing competitive strategies, while important for business purposes, does not inherently promote collaboration between the IT and business functions. Therefore, a culture of openness and collaboration stands out as the most effective approach for enhancing cooperation in governance and driving enterprise success.